can't download docs. from closed account

I closed an account that I had gmail send all my information from. Now that I want to download it, I can't due to the fact that it wants me to log into the account that n… (read more)

I closed an account that I had gmail send all my information from. Now that I want to download it, I can't due to the fact that it wants me to log into the account that no longer exists. If I try signing in to another account to try to download it will not let me. This is a brand new phone and I can't open my bank app due to a message that keeps reading " page management" ,have installed and Uninstaller it. Been to bank, TMobile site and simply nothing works and now i can't recover my downloads from an account that was closed even though I downloaded them cause it keeps sending me the email address of the account that's closed and won't accept another account to open the download. Thank you. Sara M Roscher. Haydeemontero488@gmail.com

Asked by Sara R Duela 9 minutu

Can't switch to Desktop site as it is already on the desktop site in Facebook.

So for Facebook, I switch to the desktop site via the triple dot menu and it changes to the desktop site. But at one point, something does acrefresh of the page - I didn'… (read more)

So for Facebook, I switch to the desktop site via the triple dot menu and it changes to the desktop site. But at one point, something does acrefresh of the page - I didn't select. It reverts to the mobile page. But when I click on the triple dot menu, it says I am using the desktop site. However, the page still is on the mobile site. If I go back it is still showing the desktop site. I turn it off but it slides back to the desktop menu.

Asked by Ed Duela 2 ordu

Firefox cannot produce sound correctly

Hello. When I look up a word at a Merriam-Webster site like https://unabridged.merriam-webster.com/ or https://www.merriam-webster.com/ with the Android version of Firefo… (read more)

Hello. When I look up a word at a Merriam-Webster site like https://unabridged.merriam-webster.com/ or https://www.merriam-webster.com/ with the Android version of Firefox, it cannot play the pronunciation of the word correctly especially after it is played once. It is kind of divided in segments with abrupt stops. In other words it is not played smoothly.

This has been being continuing for a few months now, and updating Firefox has not improved. I think it is a bug, but I do not know how to report it. Does anyone know how?

Asked by TrinaryStar Duela 8 ordu

Can I undo the "optimize for mobile" setting for my tablet? I'd like the pages to work more like they do on my computer than on my phone.

When I first started using my tablet, the browser seemed to function as it does on my computer. For example, Facebook messages would open within the Facebook page. Now, I… (read more)

When I first started using my tablet, the browser seemed to function as it does on my computer. For example, Facebook messages would open within the Facebook page. Now, I have to open the Facebook messenger app for those messages. I'd rather not have to do that. I'm thinking I may have clicked a button to optimize for mobile, but I can't figure out how to undo that. Please help.

Thank you.

Asked by Michelle Rowell Duela 2 egun

Last reply by Michelle Rowell Duela 9 ordu

blocks my password with screen lock request ..can it be turned off. I don't use it on this tablet

blocks my passwords with screen lock request ..can it be turned off. I don't use lock on this tablet I have to enter PW manually every time for Breezeline TV. … (read more)

blocks my passwords with screen lock request ..can it be turned off. I don't use lock on this tablet

I have to enter PW manually every time for Breezeline TV.

Asked by jerryhinkle Duela egun bat

Google Business Review link not working on mobile

For my business profile on Google, there is an option to generate and share a link to clients that allows them, with one tap, to navigate to the page for writing a Google… (read more)

For my business profile on Google, there is an option to generate and share a link to clients that allows them, with one tap, to navigate to the page for writing a Google Review.

I hyperlinked this url into some text and a png of a thumbs up icon in the body of an email in Gmail.

On Firefox Desktop (and other browsers including mobile Samsung Internet), there's no problem. The link takes me right to the page.

On mobile, the link throws a 404 error.

I'm using a Samsung Galaxy Flip 5 Android 14 Firefox Version 133.0.3 Cleared cache Does not work in private tabs either

Here are those details:

Review Link generated by Google: https://g.page/r/CZU9ZqRULlsREAE/review

Link I get when I send the email to myself and click on the text or image: https://ci3.googleusercontent.com/meips/ADKq_NYjIs6gPJtMZZ9_PVVs93qcPTvn8WnbMwzTz35PpM6sMZTPVGixOtD2Rhuv4fJ13I7TrsKkVfw_XdcZ3pzY0DQ223tkm6n03QN9sAN-s7T857aqdTp0I2CSwoI8K5tdEW9BtElr29F7uLjXZ_Psnv5CODjRSL51HwY=s0-d-e1-ft#https://mcusercontent.com/0f7c1c8a488a71bbf311193b0/images/cd9d6dd3-c126-8a4d-0664-ed11b413b61f.png

I've reached out to Google for help, but they simply told me to use other browsers. Since I can't control which browsers my clients use, and because I want this to be as easy and direct as possible, I have settled to include instructions in the email for Firefox users to click on a hyperlink that takes them to the business page, rather than the review-writing page directly, for now.

In the meantime, does anyone know what's going on here and how to resolve this issue?

Thanks very much. Jake

Asked by jakescodes Duela egun bat

Firefox functional issues on two Android devices regularly

For almost a year now I've been experiencing constant locking up of certain functions on Firefox for Android at the start of a browsing session. Sometimes this also happe… (read more)

For almost a year now I've been experiencing constant locking up of certain functions on Firefox for Android at the start of a browsing session. Sometimes this also happens mid-session with certain websites (mostly noticed with 9gag and Reddit).

The failure takes the following form:

  • The current page usually fails to load. Or, it appears to load but is not scrollable. Simple pages may be fully scrollable but links or buttons will not work.
  • Tab cannot be changed either through the swipe gesture or the selection menu.
  • Settings menu can be opened and settings can be changed - this includes extensions management as well.
  • If the current tab is closed in the tab selection menu the purple selection box will disappear along with the tab and no new tab can be selected.
  • After 2-3 minutes all of the tab-related actions will suddenly update at once.

Over the past few months I have discovered two ways to work around this incredibly frustrating persistent issue.

  • Open Extensions, disable or enable an extension, then exit the extension management
  • Open About:Memory and trigger a GC cleanup
  • Minimizing and reopening the app has no effect
  • Shutting down and launching the app has no effect
  • Restarting the device and launching the app has no effect
  • Performing a memory cleanup in Android settings has no effect.

Leaving the device alone for 15-30 minutes seems to make it eligible to re-trigger. This problem is intermittent (not occurring every time) but consistent in its symptoms.

I experience this issue at least once a day on two devices, but much more commonly on my Samsung A9 tablet with 8GB of memory compared to an Android smartphone with 4GB of memory. I suspect this may have something to do with site memory being held onto or being kept active which is blocking navigation until it gets cleaned up or is refreshed, but I have no idea.

Asked by Jivix Duela egun bat